Future-Proofing Public Services: How Self-Service Kiosks Can Transform Australia’s Customer Experience Australia’s public services are under increasing pressure. Long queues, overburdened staff, and rising customer
Designed for Resilience, Built for Empowerment. NEO’s Impact in Corrections Technology in Tough Environments: Tamper-Resistant Kiosks for Correctional Facilities In high-security environments, technology needs to
Co-Creating Solutions That Drive Success in Automation At NEO, we know that impactful solutions come from combining our technical expertise with your deep understanding of
By Anton Jovanovic (CEO) Neo Self Service Solutions Regulation and compliance are a challenge for businesses across all sectors. From financial services to wagering and healthcare,
By Anton Jovanovic (CEO) Neo Self Service Solutions Consumers today need quick, accurate information to make informed purchasing decisions, especially when in-store. However, traditional search
By Anton Jovanovic (CEO) Neo Self Service Solutions Boosting Efficiency and Patient Care with Self-Service Kiosks Healthcare systems are under pressure to do more with less:
By Anton Jovanovic (CEO) Neo Self Service Solutions Abstract The access control landscape is evolving rapidly, driven by the need for stronger compliance, enhanced security, and
By Anton Jovanovic (CEO) Neo Self Service Solutions As the retail landscape continues to evolve, the gap between online shopping experiences and in-store customer service
The chance of someone else having the exact same face as you, across all eight features, is about one in a trillion. That’s according to biologist Teghan Lucas and a study undertaken by the University of Adelaide.
Access control and visitor management kiosks provide an automated self-service channel for visitors, customers, contractors and staff to seamlessly sign into a premise. An automated
Unveiling a new era of personalised customer service within the wagering industry globally, an omni-channel approach to in-venue betting is becoming the norm as customer
Table of Contents Self-service kiosks provide users with the ability to access information and services without the need for human-to-human interaction. COVID-19 illustrated just how
Neo are proud to have partnered with Spark and New Zealand Police as part of their wider efforts to use innovative digital technology to create
How UV-C light is used to disinfect hard to reach surfaces better than chemical disinfectants and how we are using this technology to better our
Neo Self-Service Solutions is pleased to announce the expansion of the business’ software and electronic design capability, a move that allows the company to explore
How automated technology can help keep the public safe. We’re living and working in unprecedented times. Zoom is the new office, and living rooms
Over the last 4 weeks we’ve witnessed a huge shift in the ways in which service workers interact with their customers. This shift won’t be
We would like to update you on the changes to our business as a result of COVID-19. Our number one priority is the health and
Over the past 12 months, we have been developing a new look for Neo. A look that represents who we are, where we’ve been and
Improving affordable health outcomes is driving a significant shift in the healthcare delivery ecosystem. Health care-providers are being overwhelmed by patient demand while being held
Personalisation – a growing trend Mobile phone and hand held device covers and skins are increasing in popularity every day, as a way of personalising
Jobcentre Plus is part of the UK Department of Work and Pensions, and is one of the world’s largest government employment services. It is available
The changing world of photography With the introduction of digital cameras the photographic industry has changed forever. Photography is far more accessible, especially with the
Victorian Bushfire Reconstruction and Recovery Authority In 2009 the Australian state of Victoria suffered at the hands of one of the country’s greatest natural disasters.
Cars come with 3-5 years, computers with 1-3 years, household appliances with 3-5 years. We’re talking warranties, and a maximum of 5 years is typical
The need for health education in indigenous Australia The life expectancy of an indigenous Australian is 15-18 years less than that of the non-indigenous population.
Laos – challenges and goals The United Nations’ 17 Goals for Sustainable Development set targets for key priorities including Health, Education, Gender equality, Women’s Empowerment and Reducing
Many kiosks incorporate a printer, and one of the key design decisions is which printing technology should be used. This News article details the various
When you are designing a product to provide self-service: You can’t pre-determine the physical attributes of the user; and You don’t have an opportunity to
In “Beds are Burning”, the iconic land right’s anthem recorded and performed by the Australian band, Midnight Oil, they use visceral prose to champion the