NEO Solutions

CASE STUDY

qantas, sydney

Lightweight Self-service bag check

Qantas Airways Limited is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

We were commissioned by IBM to provide a low cost bag tag kiosk for low traffic airports and regional terminals, particularly to service the mining sector fly in – fly out traffic. It had to be tough and secure, and be able to be operated and serviced by local terminal staff.

We developed and manufactured a number of tablet-based self-service terminals which combined barcode scanning and bag tag printing in a very small footprint that was secure but easily serviceable by remote airport terminal staff, without tools. The terminals were modified to fit into the Qantas SOE.

Self-service terminals that combine barcode scanning and bag tag printing