NEO Solutions

CASE STUDY

Racing & Wagering WA,
Western Australia

Modular built wagering terminals for easy event installation.

RWWA logo

RWWA provides a positive sustainable future for the Western Australian racing industry and is a provider for thoroughbred, harness, and greyhound racing.

Neo was engaged to develop a kiosk capable of on-board remote monitoring which could be installed and uninstalled without tools. This allowed Racing and Wagering Western Australia (RWWA) to move the terminals on event days and set up trackside within seconds.

Because of the geographic spread and scarce population of Western
Australia, it was imperative that the self service wagering terminals
were designed to be simple to install, operate, and service, as it is
time consuming and expensive to get qualified technical personnel to
sites.

The design was based around dockable modules, making the terminals “plug and play” with the ability for the terminal to be configured on the fly with printer modules and cash handling modules being optional.

The modules are joined together through self-locating docking connectors that take seconds to connect and disconnect without the need for tools.
 

This means that staff in remote venues can easily swap in and out individual components that require servicing without the need to call out a service technician and return a faulty unit back into service
rapidly and easily.

The terminals are not only easy to manage, but they are also futuristic in their styling and use the latest in multi-touch capacitive technology through edge-to-edge glass. Features of the kiosk include high performance printing and bank note accepting, and health and breach sensing, alarms, and remote monitoring.

Wagering Terminal

RWWA employed Neo to develop and deploy a network of terminals to their TAB retail channels.