Co-Creating Solutions That Drive Success in Automation
At NEO, we know that impactful solutions come from combining our technical expertise with your deep understanding of your business. Our self-service kiosks and automation technologies are tailored solutions designed to solve complex challenges. The best results come when we align our capabilities with your market knowledge.
Customisation in Automation
Businesses need systems that fit their specific needs – one size never fits all. Deloitte reports that 72% of businesses prioritise technologies flexible enough to adapt to their operational demands. That’s why we work closely with our clients to ensure every solution reflects their market realities and goals.
For example, in our long-term collaboration with Fujifilm, we don’t just deliver kiosks. We work together to understand how their customers’ use of photo services evolves and how our solutions continue to enhance their photo printing experience.
Customer-Centric Design
Technology alone isn’t enough. McKinsey found that companies focused on customer experience are 60% more profitable than those that aren’t.
At NEO, we ensure that every solution improves how your customers interact with your business. Our solutions are designed for ease of use, personalisation, and seamless engagement—resulting in systems that benefit both your business and your customers.
Building for Scalability
In a world constantly changing, businesses need technology that evolves. Harvard Business Review reports that 80% of CEOs prioritise business agility, recognising that systems must be scalable and adaptable.
NEO designs solutions that grow with your business. Our kiosks for FujiFilm have evolved over the years, adapting to new customer needs and operational demands. Flexibility is central to our design, ensuring that your technology stays relevant as your business changes.
Why Co-Creation Matters
No technology can solve business challenges without the right insights. That’s why collaboration is at the heart of what we do. We bring our technical expertise, but it’s your understanding of your customers and market that drives success. Our approach is structured and iterative, from initial workshops through prototyping and refinement. Co-creation ensures that the solutions we build are not only innovative but also aligned with your business needs.
Conclusion: Let’s Build the Future Together
At NEO, we don’t just deliver technology. We work with you to create solutions that solve real problems and deliver lasting impact. Together, we can build systems that transform your business.
