Gallagher Access Control

CASE STUDY

Gallagher Access Control

Transforming visitor management into a seamless, secure and scalable process with NEO’s access control platform.

Through our partnership with Gallagher, NEO has delivered a powerful self-service kiosk platform that seamlessly integrates with Gallagher’s Command Centre software to streamline visitor management, automate access control and support duty-of-care obligations.

The Problem

Traditional visitor management processes are slow, manual, and inconsistent. Logbooks get skipped, visitors queue unnecessarily, and front-of-house staff are overloaded. Critically, disconnected systems can expose security gaps and hinder emergency response efforts.

The Impact

What used to be a manual bottleneck is now a digital, efficient and secure process. Organisations save time, reduce risk and elevate their first impression with a modern, intuitive interface. For high-traffic or regulated sites, the difference is transformational – providing operational resilience and peace of mind.

The Solution

•Streamlined visitor check-in – allowing pre-registration, walk-ups and QR code access

•Automated identity verification – through secure integrations and multi-factor authentication

•Real-time access provisioning – ensuring only approved visitors enter secure zones

•Live reporting and monitoring – supporting compliance, auditing and emergency response

•Configurable workflows – tailored to visitor types, site conditions or safety policies

•Flexible deployment options – including multi-site, multi-tenant and unmanned environments

This solution is already in use by leading organisations across education, government and corporate sectors. And with a flexible platform model, it’s equally effective when implemented via resellers and integrators who layer their own services on top of our kiosk foundation.

Scalable Across Integrators – Our solution supports Gallagher’s ecosystem as well as third-party platforms who use the same kiosk infrastructure to offer their own visitor management services. This makes our platform ideal for resellers and technology partners looking to deliver advanced, integrated solutions without reinventing the wheel.