Enrich your customer experience with Retail Kiosks

The retail environment is evolving, the rate of change is rapid and training staff to have in-depth knowledge about all products and changes is proving challenging.  Self-service kiosks provide a way of conveying detailed product knowledge as well as improved customer experience with budget savings and increased revenue. 
 

Customers increasingly expect retailers to provide a complete multi-channel shopping experience moving seamlessly between in-store, online, mobile and kiosk environments. Self-service kiosks allow customers to bypass queues; order out-of-stock or rarely requested items; make comparisons of colour and context; arrange pick up or home delivery, and pay by card.           

Uses                                               Benefits      

Loyalty Cards Ordering and Payment Bill Payment Self-service checkout Information Way Finder Product search Stock availability and location Delivery options Gift Cards Promotion Feedback

Full product range made available Reduce Inventory Give price comparisons Style and colour options Upselling Information is consistent and multi-lingual Increase customer satisfaction Increase revenue Cost savings Reduced walkaways

Experience

We have helped a range of retail outlets in differing industries to increase their consumer offer and in turn increase their revenue, including Best Buy, HMV, Smiggle, Dymocks, and through our Fujifilm kiosks; ASDA, Boots, Harvey Norman and Big W.