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Enrich your customer experience with Retail Kiosks

The retail environment is evolving, the rate of change is rapid and training staff to have in-depth knowledge about all products and changes is proving challenging.  Self-service kiosks provide a way of conveying detailed product knowledge as well as improved customer experience with budget savings and increased revenue. 
 

Customers increasingly expect retailers to provide a complete multi-channel shopping experience moving seamlessly between in-store, online, mobile and kiosk environments. Self-service kiosks allow customers to bypass queues; order out-of-stock or rarely requested items; make comparisons of colour and context; arrange pick up or home delivery, and pay by card.           

Uses                                               Benefits      

  • Loyalty Cards
  • Ordering and Payment
  • Bill Payment
  • Self-service checkout
  • Information
  • Way Finder
  • Product search
  • Stock availability and location
  • Delivery options
  • Gift Cards
  • Promotion
  • Feedback
  • Full product range made available
  • Reduce Inventory
  • Give price comparisons
  • Style and colour options
  • Upselling
  • Information is consistent and multi-lingual
  • Increase customer satisfaction
  • Increase revenue
  • Cost savings
  • Reduced walkaways

Experience

We have helped a range of retail outlets in differing industries to increase their consumer offer and in turn increase their revenue, including Best Buy, HMV, Smiggle, Dymocks, and through our Fujifilm kiosks; ASDA, Boots, Harvey Norman and Big W.