Improved service to the community
Government agencies are often faced with the dilemma of providing up to date services to the community whilst keeping cost to the tax payer down. Self-service kiosks are a cost effective way to deliver services and to communicate with the public on a range of issues. They can be the mainstay of service delivery – such as in job-finding centres – or they can provide an economical way of supplying information and services to remote areas of the community. They have the ability to increase service to a 24 hour capacity and to give access to citizens who do not have internet access. All government agencies can benefit from increased efficiency, increased ROI and improved reporting by implementing self-service solutions.
NeoProducts have experience working with all levels of government in many countries, including the Australian and UK Governments through Job Search and Border Control kiosks, showing our large scale both on a manufacture and financial side of things. We have worked with councils and communities through Community Feedback and Hitnet kiosks where we have provided both indoor and outdoor kiosks and have been able to service some of the most remote areas in the world. We have also collaborated with the state of QLD government to produce extremely robust indoor and outdoor Translink kiosks.
Here at NeoProducts we understand the specific needs and requirements of government departments and design with a modular approach to provide solutions that are easy to maintain, service, and upgrade. Our kiosks will stand the test of time, they are designed to be easy to use with minimum down time and with infection control for the health sector.